FAQ

DO I NEED A PRESCRIPTION TO USE YOUR PRODUCTS?
Nope! You don’t require either a prescription or medical card to order our products.
 
WHAT IS YOUR ORDER PROCESSING POLICY?
Orders are processed and shipped within one business day.
 
I'M CONCERNED ABOUT MY PRIVACY
We've got you covered. All shipments are packaged in plain, discreet packaging with no details of the package contents on the outside.
 
DO YOU ACCEPT RETURNS?
Due to the intimate nature of Simon Wolff products we cannot accept returns.
 
DOES SIMON WOLFF TEST PRODUCTS ON ANIMALS?
No, all of our products are vegan and cruelty-free. We do not test our products or ingredients on animals. Ever. 
 
I LIVE OUTSIDE THE USA. DO YOU SHIP YOUR CBD PRODUCTS INTERNATIONALLY?
We do not ship internationally at this time, but we encourage you to email us at info@simonwolffcbd.com for more information.


ARE YOUR SHIPPING PRACTICES EARTH-FRIENDLY?
Yes and we’re always looking at our packaging and processes to see how we can improve.  Right now, most of our products are sold with only bare essential packaging. (Sure, we love fancy boxes and bottles, too, but we love Planet Earth more.) Our products in pots and bottles are 100% post-consumer plastic. We only use plant-based packing peanuts to protect the products in our gifts and mail order packages. Unlike Styrofoam, these are 100% biodegradable: to dispose of them, just toss them in your compost. Have ideas, thoughts, suggestions for us? Don't be shy! We would love to hear from you at Info@simonwolffcbd.com.
 
Please contact info@simonwolffcbd.com if you have any additional questions - so a real human can interact with you!